TERMS AND CONDITIONS OF USE

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At Winecow, we love supplying quality liquor to everyday Australians right across the country. That’s why, we ask that you please read and follow the terms and conditions of use. By using our website, you agree to abide by these terms and conditions and understand that Winecow is not liable should you choose not to adhere.

The Winecow Website is operated by Airport Liquor Pty Ltd

Liquor Store Licence No. 603 012 0551

1/86 Great Eastern Highway, Belmont 6104

9463 0057

Respect the Responsible Sale and Service of Alcohol 

Under the Liquor Control Act 1988, it is an offence to sell or supply liquor to a person under the age of 18 years on licensed or regulated premises; or for a person under the age of 18 years to purchase, or attempt to purchase, liquor on licensed or regulated premises.

Delivery

Winecow operates as a primarily delivery-based retailer, offering free delivery to all our Perth Metropolitan customers. We also deliver Australia-wide via Australia Post couriers.

We guarantee that your order will reach you intact. We will happily replace, send a cheque or issue a credit off your next purchase for any wines that are damaged in transit or arrive in unsatisfactory condition.

Please ensure someone of or over the age of 18 is present to receive and sign for your goods. Any recipient who appears under 25 years can be asked for identification as per Australia Post’s alcohol delivery legal requirements. If no one is present, a notification card will be left in your mailbox and your goods will be delivered to the nearest Post Office for collection. Similarly, if suitable identification cannot be produced, the recipient will be advised that goods are sent to the nearest Post Office for collection upon the production of suitable identification.

Delivery via Australia Post

A full list of delivery costs can be found here and are also shown at the checkout before payment. Please allow 5 -10 business days for delivery via Australia Post. For a more accurate guide, please refer to Australia Post Delivery Times.

Please note: goods are dispatched from Perth, Western Australia, 6000.

Delivery within the Perth Metropolitan area

Winecow promises the maximum time for delivery is 10 days, however orders are generally received a lot sooner. Unfortunately, we are unable to deliver to PO Box numbers which fall within our free delivery area.

Undelivered Goods

If your order is not received within 10 days, please advise us by calling 08 9463 0057 or emailing customerservice@winecow.com.au

Please note we may ask for your order number (received via email after your order has been placed).

Pricing

All prices quoted include GST and are in Australian Dollars (AUD).

Privacy

Personal information obtained for the purpose of purchasing, membership or subscription to our mailing list will not be shared with external sites or entities. However personal email addresses can be used for promotional materials. Should you not wish to receive these emails, please either click “unsubscribe” on any email content sent by Winecow or email us at customerservice@winecow.com.au 

Copyright

All content included on this site, such as text, graphics, logos, button icons, images and software, is the property of Winecow or its content suppliers and is protected by international copyright laws. This excludes property in which the rights of third parties are explicitly and immediately acknowledged.

Improper use, including but not limited to the reproduction, modification, distribution, transmission, republication or display of the content on this site is strictly prohibited.

Errors & Omissions

Any information Winecow publishes may contain inaccuracies or typographical errors. At our discretion, we may make changes to information we publish at any time without notice.

External Sites

Some documents on our site may include hyperlinks to other websites. Winecow makes no representations or endorsements to such external sites. Similarly, we accept no responsibility for the content or use of such external sites accessed through Winecow. Use of this site signifies your acknowledgement of these terms.

Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.

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