TERMS AND CONDITIONS OF USE
At Winecow, we love supplying quality liquor to everyday Australians right across the country. That’s why, we ask that you please read and follow the terms and conditions of use. By using our website, you agree to abide by these terms and conditions and understand that Winecow is not liable should you choose not to adhere.
The Winecow Website is operated by Liquor Traders Australia Pty Ltd
Wholesale Liquor Licence No. 6160029306
1/272 Selby Street, Wembley WA 6014
9463 0057
Respect the Responsible Sale and Service of Alcohol
Under the Liquor Control Act 1988, it is an offence to sell or supply liquor to a person under the age of 18 years on licensed or regulated premises; or for a person under the age of 18 years to purchase, or attempt to purchase, liquor on licensed or regulated premises.
Delivery
Winecow operates primarily as a delivery-based retailer, offering free delivery to all our Perth Metropolitan customers. For orders placed before 2pm and if stock is available. If there are any issues with your order you will be contacted to discuss alternative arrangements.
We guarantee that your order will reach you intact. We will happily replace, send a cheque or issue a credit off your next purchase for any wines that are damaged in transit or arrive in unsatisfactory condition.
Please ensure someone of or over the age of 18 is present to receive and sign for your goods. Any recipient who appears under 25 years can be asked for identification as per Australia Post’s alcohol delivery legal requirements. If no one is present, a notification card will be left in your mailbox and your goods will be delivered to the nearest Post Office for collection. Similarly, if suitable identification cannot be produced, the recipient will be advised that goods are sent to the nearest Post Office for collection upon the production of suitable identification.
Delivery via Australia Post
A full list of delivery costs can be found here and are also shown at the checkout before payment. Please allow 5 -10 business days for delivery via Australia Post. For a more accurate guide, please refer to Australia Post Delivery Times.
Please note: goods are dispatched from Perth, Western Australia, 6000.
Delivery within the Perth Metropolitan area
Winecow promises the maximum time for delivery is 10 days, however orders are generally received a lot sooner. Unfortunately, we are unable to deliver to PO Box numbers which fall within our free delivery area.
Undelivered Goods
If your order is not received within 10 days, please advise us by calling 08 9463 0057 or emailing customerservice@winecow.com.au
Please note we may ask for your order number (received via email after your order has been placed).
Pricing
All prices quoted include GST and are in Australian Dollars (AUD).
Privacy
Personal information obtained for the purpose of purchasing, membership or subscription to our mailing list will not be shared with external sites or entities. However personal email addresses can be used for promotional materials. Should you not wish to receive these emails, please either click “unsubscribe” on any email content sent by Winecow or email us at customerservice@winecow.com.au
Copyright
All content included on this site, such as text, graphics, logos, button icons, images and software, is the property of Winecow or its content suppliers and is protected by international copyright laws. This excludes property in which the rights of third parties are explicitly and immediately acknowledged.
Improper use, including but not limited to the reproduction, modification, distribution, transmission, republication or display of the content on this site is strictly prohibited.
Errors & Omissions
Any information Wine Cow publishes may contain inaccuracies or typographical errors. At our discretion, we may make changes to information we publish at any time without notice.
Wine Cow reserves the right to cancel any order at any time at its own discretion for a full refund.
External Sites
Some documents on our site may include hyperlinks to other websites. Winecow makes no representations or endorsements to such external sites. Similarly, we accept no responsibility for the content or use of such external sites accessed through Winecow. Use of this site signifies your acknowledgement of these terms.